Platinum Painting Customer Satisfaction Survey

From the start of Platinum Painting in 2008, we have believed that our company is only as good as our last project. Consequently, our customers’ feedback means everything to us! We would appreciate it if you could take a few minutes to complete the short survey below and share your thoughts about your experience with Platinum Painting of McKinney. We constantly look for ways to improve our work quality and customer service even more, and your comments help us reach this goal.

When you first contacted Platinum Painting, did you find the response courteous and timely?
Was the level of follow-up prompt and appropriate?
Should there be more follow-ups after the estimate?
Did you find the estimator courteous?
Do you feel that the estimator listened to your needs/requests and acted upon them?
Was the estimator timely in keeping appointments?
Were the painters courteous and timely?
Were the painters neat while in your home?
Do you feel the painters paid adequate attention to detail?
Was proper clean-up done upon completion?
Are you pleased with the final results?
Was the job completed to your satisfaction?
Did we meet your expectations?
Will you use Platinum Painting in the future?
Will you recommend Platinum Painting to your family and friends?
Can we use you for a reference?

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